Whether your child is going away for the first time or has been going to camp for years, you probably have some questions. These FAQs answer the questions parents and campers ask most often. If you have questions or concerns that aren’t addressed here, please call us at 818-386-1107 or 818-523-7576 and we will be happy to help!

QUESTIONS ASKED BY KIDS:

QUESTIONS ASKED BY PARENTS:


QUESTIONS ASKED BY KIDS:

If I have friends at the Art Camp, will I be in the same group with them?
If you specified a best friend you wanted to be with, we will make every effort to put you with that friend. When you enroll, just select the same days and group number! However, if you applied late and your friend was already signed up in a group that is now full, you would not be placed in the same group as your friend unless a spot opens up.
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If I bought a camp t-shirt or hat when will I get it?
If you purchased a t-shirt or hat you will be given that at the beginning of first day you attend the Art Camp. If you have not purchased a shirt or hat you can do so at anytime..
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How will I know where my workshops are?
The "Little Cheese" will call out all groups, one-by-one. Since you are pre-assigned to a group and you will stay with your group (and your Counselors), all day long. They will show you where to go!
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What happens during breaks between workshops?
There are two 15 minute breaks between workshops 1 & 2 and again between workshops 3 & 4. These allow the teachers to prepare for their next class and gives you time to have a snack. The counselors will supervise you.
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What happens during lunch?
Lunch is 50 minutes long and happens between the second and third workshop of the day. For the first 25 minutes, everyone will eat lunch. Then, once you are finished with lunch, you can free play!
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Can my mom or dad walk me in the first day?
Your mom or dad can walk you in any day and stay for our opening circle if they like.
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Do we ever go swimming or take any trips?
No, we do not have pools at camp and we do not take weekly field trips to water or amusement parks, but we definitely have some spectacular fun days at camp that you don't want to miss out on!
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Can I bring my Ipod, cellphone or game system to camp?
No, you should not bring any type of electronic items to camp.
Should you bring one of these items to camp, we can keep it in the camp office until camp is over. The Art Camp is not responsible for ANY lost or stolen electronic items of any kind.
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What if I am sick or if I miss a day?
If you are sick or know you will be gone, please have your mom or dad call the camp office and let us know you will be absent.
Sorry, there are no make-up days.
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QUESTIONS ASKED BY PARENTS:

When is my payment due?
Full tuition for the week(s) you have signed your child up for is due with your completed application.
You must have a valid credit or debit card to complete the application process. If you elect to pay by check, we can hold your spot in camp for 1 week ONLY from the date you submit your application! If your check is not recieved within 1 week from that date your childs spot in camp will be released to another camper.
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Do you offer any discounts?
No, we are not offering any discounts for Thanksgiving Camp. However, we are offering the opportunity for any enrolled camper to BRING A FRIEND FOR FREE on Friday November 24th!
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What is your dismissal policy?
In order to provide a positive experience for all students, the Art Camp maintains the right to dismiss any child. Cooperation and mutual respect are mandatory requirements of our program.
Parents of students dismissed or removed from camp for unsatisfactory behavior or conduct will recieve a refund equal to 50% of the unused tuition!
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What if my child does not like camp?
While the Summer Art Academy strives to make Camp enjoyable for all campers, satisfaction with camp is subjective on the part of the child and the parent. Therefore, it is understood and agreed that the Summer Art Academy cannot and does not guarantee or warrant any campers' satisfaction. Please feel free to contact our camp directors should you need to discuss your child's enjoyment level.
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What if my child is attending camp alone?
If your child will be coming to camp alone, please let us know and we will make every effort to introduce them to other campers. Our counselors and teachers will also be advised as well and we will make every effort to make sure they make a new friend!
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What if my child wants to attend additional week?
If space is available, no problem. Simply call our office & we can add the week for you.
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What if my plans change or we miss a day, can I get a refund?
Should you withdraw from camp prior to the deadline date, you can get a refund minus the deposit and credit card fees
. After camp starts, there are no refunds, no exceptions. We do not offer refunds or make-up days if your child takes time off from camp, misses a day or a partial day, takes a family vacation, gets sick, or ANYTHING ELSE that requires time off from camp.
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What if my child loses something at camp?
Please do not send anything to camp that is not replaceable and please put your child's name on everything! Our counselors do a very good job at trying to make sure nothing is left behind, but things do sometimes get left. If you return home and realize your child forgot something, please contact us as soon as possible so we can make every effort to get it to you. Items will be kept for one week in the Lost & Found when camp is over then donated to a local charity.
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What if I need to reach my child at camp?
We want to work with you to make this experience a great one for your camper – we will call you if any of the following occur: Your child is very upset, your child is ill or injured and requires anything more than a Band-aid or an ice pack, there is anything we would like to discuss with you (behavior issues, medication doses, etc.). In case of an emergency at home (when you have to talk to your child), please call the camp office and we can have them call you back, however this requires us to pull them out of a workshop or activity, and bring them to the office for the phone call. Please use this option only in the case of emergencies.
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What is your Electronics Policy?
Cell phones and electronics (including game players, iPods, MP3's, cameras and e-readers) should be kept at home. Our program is designed to keep campers engaged, busy, and having fun making new friends. We recommend that your child powers down and takes what we’re certain is a well needed break from the world of electronics. These devices have a way of getting lost or broken at camp. The Art Camp cannot take responsibility for their loss or damage, nor does our insurance policy cover their replacement.
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What is your Privacy Policy?
The Summer Art Academy takes your privacy seriously. Here are the nuts and bolts of what information changes hands when you visit our site or sign up for camp, what we do with that information and what else you can expect from us, privacy-wise. Click Here!
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What is your tax ID number?
Our tax ID number for your records is 47-4975089.
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“What is art? It is not just nature, it is nurtured nature.
It is intelligence applied to what physical ability you have.”
- Rudolph Nureyev